Privacy Policy
Your content stays yours.
Mojo White is built around a simple promise: your documents, listening history, and account data should be handled clearly, temporarily, and privately.
Last reviewed: May 22, 2026

30-day auto delete
Uploaded content is temporary by design.
Never sold
Your information is not a revenue stream.
No AI training
Your content is not used to train models.
Private by default
Access and processing stay scoped to your account.

Plain-language promise
We keep the privacy model understandable.
The policy below explains the everyday version: temporary content storage, no selling, no training on your content, and clear controls for account data.
The current named subprocessor and service-provider disclosure is public. Verified requesters may also contact help@mojowhite.com for privacy-rights requests.
This page is a plain-language summary. For the complete legal text, see the Full Disclosures, including the full Privacy Policy, Cookie Policy, California Notice, Europe and UK Notice, and Subprocessors.
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Our Privacy Commitment
At Mojo White, your privacy is not just a feature. We believe that your data belongs to you, and you alone. This policy explains how we handle your information in plain English.
We do not sell your data, we do not use your content to train AI models, and your uploaded content is processed only to provide Mojo White features to you.
Mojo White is operated by Haro LLC and is not directed to children under 16.
What We Collect
We collect only the information needed to run the service:
- Account information: email address, authentication information, and account status.
- Preferences: voice selection, playback speed, theme, parsing, and other product settings.
- Usage and billing data: word counts, plan limits, payments, subscription status, security events, and service logs.
- Temporary content: documents, text, images, transcripts, generated audio, and files you choose to import for conversion.
How We Use Your Information
- Providing text-to-speech conversion, OCR, document parsing, podcasts, and playback features.
- Managing your account, preferences, subscription, usage limits, and essential service messages.
- Protecting the service from abuse, fraud, malware, and unauthorized access.
- Improving reliability and user experience with anonymized, aggregate usage data that does not include your content.
Document Processing
When you upload documents, we use automated systems to extract text, create audio, and make the content available in your account. Some features use trusted processing providers to deliver those services.
- AI parsing is optional: you choose whether to enable it for complex documents.
- No training: your documents are not used to train Mojo White or provider AI models.
- Scoped access: providers receive only the data needed to provide the feature you request.
Service Providers and Data Sharing
We use service providers only as needed to provide, secure, and improve Mojo White. Providers receive only the data required for the relevant feature. Not every provider receives data from every user. We do not sell personal information. We do not use customer documents, extracted text, prompts, or generated audio to train Mojo White or third-party provider models as part of normal product use. Where we use authentication, hosting, storage, payment processing, App Store subscription processing, document import, OCR, text-to-speech, AI-assisted document processing, security, analytics, or abuse-prevention providers, we use them to provide the requested service and apply contractual, technical, and organizational safeguards. The current named disclosure is public at /legal/subprocessors. For questions or privacy-rights requests, contact help@mojowhite.com.
Data Storage and Security
- Data is encrypted in transit using TLS.
- User preferences and account records are stored in secure managed databases.
- Temporary server-side content files are encrypted at rest by our storage providers and are subject to automatic deletion.
- Content saved locally to your own device, such as offline drafts or cached scans, stays on that device and is not covered by server-side deletion controls.
- Anonymized aggregate usage data used to operate and improve the service may be retained as needed for service operation.
Your Controls
- Access: request a copy of your data.
- Deletion: delete your account and associated server-side data.
- Correction: update or correct account information and preferences.
- Export: download preferences and usage data where available.
- Cookies: cookie and tracking choices are described in the Cookie Policy. To opt out of non-essential analytics, email help@mojowhite.com.
State, California, and Europe/UK privacy rights are explained in the full Privacy Policy.
Automatic Data Deletion
Uploaded files, text content, generated audio, and other server-side content are automatically and permanently deleted after 30 days unless a listed exception applies.
Research Program exception: the 30-day deletion policy does not apply to users enrolled in the Research Program. Content for enrolled users may be retained beyond 30 days under the Research Program terms.
Local device copies, offline drafts, cached scans, anonymized aggregate usage metrics, billing records, security logs, operational diagnostic data, and legal compliance records may follow different retention rules. Raw crash diagnostics and device hashes are kept up to 30 days; grouped non-content stability issue metadata may be kept up to 365 days to track fixes and regressions.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or through the service and by updating the date at the top of this policy.
Contact Us
Email: help@mojowhite.com
We typically respond within 24-48 hours.
© 2026 Mojo White | A Haro Company. All rights reserved.
Mojo White is operated by Haro LLC. Legal questions: help@mojowhite.com

